Shipping policy

At MÜMÜ Matcha, every package is prepared with sincerity and love — we take great care to ensure your matcha arrives fresh and safely.

1. Same-Day Shipping:
Orders placed before 2:00 PM (CET) are shipped the same day. Orders placed after this time will be dispatched the next business day.

2. Domestic Shipping (France):

  • Pickup Point: €4.48
  • Home delivery: €5.88
  • Free shipping on orders over €49
  • Estimated delivery time: 2–3 business days

3. Zone 1 (Belgium, Luxembourg, Germany, Netherlands)

  • Pickup Point: €6.98
  • Home delivery: €9.38
  • Free shipping on orders over €79
  • Estimated delivery time: 3–5 business days

4. Zone 2 (Austria, United Kingdom, Spain, Portugal, Italy, Republic of Ireland)

  • Standard Shipping fee: €10,88
  • Free shipping on orders over €99
  • Estimated delivery time: 4–7 business days

 5. Zone 3 (Denmark, Estonia, Greenland, Hungary, Latvia, Liechtenstein, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Switzerland)

  • Standard Shipping fee: €11,88
  • Free shipping on orders over €99
  • Estimated delivery time: 4–7 business days

6. Zone 4 (Bulgaria, Cyprus, Croatia, Finland, Greece, Iceland, Malta, Romania, Turkey, other Eastern and Central European countries)

  • Standard Shipping fee: €15,98
  • Estimated delivery time: 4–10 business days

7. Zone 5 (Australia, Canada, China, South Korea, United States, Hong Kong, India, Israel, Japan, Russia, Singapore, Taiwan, Thailand, Vietnam)

  • Standard Shipping fee: €32,98
  • Estimated delivery time: 4–10 business days

 8. Zone 6 (Africa, the Americas (excluding United States and Canada), Middle East, other Asian countries, Oceania (excluding Australia)

  • Standard Shipping fee: €37,58
  • Estimated delivery time: 4–10 business days

9. Tracking Information:
Once your order has been shipped, a confirmation email with tracking details will be sent to your registered email address.

10. Delivery Time & Support:
Actual delivery times may vary depending on the courier or region.
If you experience any issue with your delivery, please contact us at info@mumumatcha.eu — we’ll be happy to help.